How it works — 4 steps
Buyer → ships to our EU address. You always add your client_ref (ERH-XXXX).
We create RMA at intake, open under camera, take 2–4 photos and grade A/B/C.
You decide in 1 click: Resell in EU, Export to CN, Dispose, or Store.
Weekly exports • Transparent billing (weekly add-ons, monthly plan).
Why RMA is internal → /rma
Returnless refund vs EU Returns Hub
| Returnless | EU Returns Hub | |
|---|---|---|
| Total cost | 100% refund | ≈ €2 / box |
| Lost goods | Yes | No |
| Customer trust | ↓ | ↑ |
Plans at a glance
Top-up +100 = €225 · Overage €2.90 · Rollover 10%
Why choose EU Returns Hub
Operations in Poland
CCTV, addressed storage, weekly exports. GDPR/RODO compliant.
Clear cycle
client_ref by you → RMA by us → photos & grading → your decision → execution.
Transparent billing
Weekly add-ons, monthly plan, full invoice trail.
Support EN / 中文
WeCom/WeChat and email. Address activation ≤24h after payment.
Add us on WeCom
Scan the QR code in WeCom / WeChat to message us directly (English / 中文).
